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Products

By Gravis Apps
Gravis Apps

Cloud Contact Center Products & Services

INCREASE AGENT PRODUCTIVITY AND ANNUAL REVENUES WITH GRAVIS APPS CLOUD CONTACT CENTER PRODUCTS

Gravis Apps Cloud Contact Center software eliminates the hassle and expense of traditional on-premise contact center software. Because Gravis Apps is in the cloud, agents can log in from anywhere.

Communicate with your customers through the channel they prefer, whether it’s phone, web, chat, email, video, or social media, Gravis Apps has you covered.

Gravis Apps Intelligent Routing ensures that every interaction will be delivered to the right resource at the right time, every time. Our Predictive Dialer keeps your call center optimized and efficient by intelligently adjusting the dialing rate according to past campaign performance and agent availability.

Gravis Apps has the technology, industry knowledge and contact center experience to help you succeed. Whether you choose Gravis Apps inbound, outbound or our blended solution, you are equipped with a system designed to support all types of business and industry applications. Experience the power of Gravis Apps products and services FREE for 30 Days!

Enhanced IVR

Whether your a start-up company administering your own system or an enterprise seeking the agilest managed services provider (MSP) Gravis Apps Enhanced Hosted Interactive Voice Response (IVR) can be your Inbound “Press 1” for sales or your Outbound Market Research Weapon.

Predictive Dialer

Need a deal on a Predictive Dialer? Try ours for free for 30 days and see how your Inbound and Outbound call center performs vs. what you are using now. You can drive the native or web-based software yourself or simply have us manage it for you. Triple agent talk time and skyrocket your results.

Manual Dialer

Our Inbound & Outbound Manual Touch Dialer reaches a larger audience at just the right moment. Easily integrating with outdated technology, manage it yourself or let us take care of it. Gravis Apps enables an agile, scalable, and innovative environment to meet and exceed the evolving needs of today’s digital world.

Inbound

Provide great customer service with ACD Intelligent Routing, interactive voice response (IVR) with speech recognition, and computer telephony integration (CTI).

Custom Reports

Get the complete picture of your contact center with custom reports, including both real-time and historical reporting options.

Outbound

Accelerate sales, improve contact ratios, and boost conversions with more live conversations by leveraging Gravis Apps selection of automatic dialing modes.

Fast Integration

Our customers consistently tell us that the speed and ease of our deployments make us stand out from the competition.

Omnichannel

Omnichannel enables agents to move seamlessly between social media, mobile care, web, video, live chat, email, and voice calls.

Affordable

Gravis Apps offers comprehensive and simple pricing. Monthly or annual pricing options are available.

Inbound

Provide great customer service with ACD Intelligent Routing, interactive voice response (IVR) with speech recognition, and computer telephony integration (CTI).

Custom Reports

Get the complete picture of your contact center with custom reports, including both real-time and historical reporting options.

Outbound

Accelerate sales, improve contact ratios, and boost conversions with more live conversations by leveraging Gravis Apps selection of automatic dialing modes.

Fast Integration

Our customers consistently tell us that the speed and ease of our deployments make us stand out from the competition.

Omnichannel

Omnichannel enables agents to move seamlessly between social media, mobile care, web, video, live chat, email, and voice calls.

Affordable

Gravis Apps offers comprehensive and simple pricing. Monthly or annual pricing options are available.

% Increase In Productivity

Tripple Agent Talk Time

Need a deal on a Predictive Dialer? Try ours for free for 30 days and see how your Inbound and Outbound call center performs vs. what you are using now. You can drive the native or web-based software yourself or simply have us manage it for you. Triple agent talk time and skyrocket your results.

Your #1 Choice For Contact Center Software & Services

GravisApps solutions have supported over 200,000,000 calls, thousands of agents and hundreds of clients. GravisApps software provides enterprise features and performance that improve customer interactions for political organizations, Fortune 500 companies and start-ups.

AGENT SCRIPTING

Managed Services

FAST INTEGRATION

BOOST PRODUCTIVITY

WITH OUR HOSTED IVR OR OUR INDUSTRY LEADING DIALER PLATFORMS

Why Choose Gravis Apps?

Easy Pricing

Reliable

Fast Integration

CALL NOW 
FOR MORE INFORMATION

Stop wasting time on manual dialing and managing leads. Gravis Apps Cloud Contact Center automates lead generation and campaign management, so you can create an automated marketing and sales funnels that achieve your outbound goals.

What is an IVR?

Interactive Voice Response (IVR) technology is a telephony customer self-service system by which customers can get information and perform basic functions through the phone system without the aid of a live agent. IVR’s are often used for such purposes as checking an account balance, making a payment, or resetting a pin number.

What is a Dialer?

A predictive dialer is an automated telephone dialing system that enables call center agents to dramatically increase their number of live connections. Predictive dialers connect agents only to calls that are actually answered by people, freeing agents from the need to listen to unanswered calls, busy signals, disconnected lines, or answers from fax machines, answering machines and other automatic services.

× The Future of Contact Center Software.