EXPERIENCE THE POWER
From political organizations to Fortune 500 & start-ups, growing enterprises improve customer service & sales by engaging your most valued assets with high-volume dialing & enhanced IVR platforms.
Gravis Apps has the technology, industry knowledge and contact center experience to help you succeed. Whether you choose Gravis Apps inbound, outbound or our blended solution, you are equipped with a system designed to support all types of business and industry applications. Experience the power of Gravis Apps products and services FREE for 30 Days!
Pay As You Grow
Affordable pricing that scales with your growth.
No Hardware
No clunky equipment taking up space, not to mention expensive to maintain. With our managed services, we handle everything for you so you can focus on the things that matter most.
User-Friendly Integration
Our customers consistently tell us that the speed and ease of our deployments make us stand out from the competition. Your contact center can be up and running in days, not months, and you can easily scale as needed.
ENHANCE YOUR CONTACT CENTER WITH GRAVIS APPS
Gravis Apps Cloud Contact Center Software eliminates the hassle and expense of traditional on-premise contact center software. Fueled by state-of-the-art cloud server technology, agents will be able to log into Gravis Apps from anywhere. They just need a computer, headset and a high-speed internet connection.
Transform your customer service to successfully deliver powerful customer connections with our unique blended inbound and outbound solutions.
GRAVIS APPS CONTACT CENTER INNOVATION
Communicate with your customers through the channels they prefer, whether it’s phone, chat, web, email, video, or social media, Gravis Apps has you covered. Gravis Apps Cloud Contact Center Software delivers better customer engagements and faster response times by empowering agents to handle inbound and outbound contacts from multiple channels all from a single, intuitive agent desktop interface.
Through experience design, data intelligence, technology, process, and our people – we change lives.
Cloud Innovation
Enable agile, scalable and innovative environments to meet and exceed the evolving needs of today’s business.
Omnichannel
Omnichannel enables agents to move seamlessly between social media, mobile care, web, video, live chat, email, and voice calls — giving your customers a better experience.
Analytics & Reporting
Gravis Apps provides everything you need to run an effective inbound, outbound, or blended contact center, including omnichannel management applications such as real-time and historical reporting.
Enhanced IVR
Gravis Apps IVR technology helps reduce staffing costs by allowing calls to be made and/or handled automatically. Whether you need an enhanced national interactive voice response (IVR) system to route calls or your are making voice broadcasting robo calls gathering polling numbers for your local congressman, our IVR is flexible and nimble to affect the solutions your customer need.
Predictive Dialer
Our virtually hosted predictive dialer will triple the number of times your callers spend talking or dramatically increase your list penetration rates. This is our flagship product. The system automates outbound dialing to landlines, connecting agents only to calls answered by live respondents. We guarantee our dialer platform will absolutely smoke whatever system you are paying twice as much per month. We are so confident in it, you can test drive it 30 days FREE!
Warning: Your Agents will not want to go back.
MANUAL TOUCHÂ DIALER
Need a deal on a Manual Touch Dialer option? Try ours for FREE for 30 days and see how your inbound and outbound call center projects perform vs. what you are using now. You can drive the native or web-based software yourself or simply have us manage it for you. Triple agent talk time and skyrocket your results with our manual touch dialing platform. What are you waiting for? Try it 30 days FREE!
CUSTOMIZE YOUR CONTACT CENTER SOLUTION
Inbound
Provide great customer service with ACD Intelligent Routing, interactive voice response (IVR) with speech recognition, and computer telephony integration (CTI).
Outbound
Accelerate sales, improve contact ratios, and boost conversions with more live conversations by leveraging Gravis Apps selection of automatic dialing modes.
Blended
Gravis Apps eliminates the technology gap between inbound call distribution and outbound dialing, bringing the two together as a single system.