Pricing
Affordable Pricing
We understand that your business has unique customer communication needs and, while Gravis Apps offers a full suite of contact center capabilities, you may not need all of them. To that end, we have created easy pricing bundles to get you started quickly and only with the functionality you require today. With Gravis Apps you get a business partner who is dedicated to your success with the right capabilities to deliver a more human customer service experience.
Self-Service
You Manage-
Intelligent IVR
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Diaing Services
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Real-Time Analytics
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You Manage Services
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24/7 Live Support
Managed Services
Premium Service-
Intelligent IVR
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Dialing Services
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Real-Time Analytics
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Strategy & Best Practices
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24/7 Live Support
Dialer Plans
Pay As Your Grow-
Great for startups
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Scale as you grow
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Real-Time Analytics
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Managed Services
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24/7 Live Support
Questions? We got you covered
Gravis Apps provides everything you need to run an effective inbound, outbound, or blended contact center, including omnichannel management applications such as real-time and historical reporting, recording, workforce management (WFM), quality monitoring, CRM integrations, information and communication technology (ICT).
SPECIAL PROMOTION
Try FREE for 30 Days!
Gravis Apps has the technology, industry knowledge and contact center experience to help you succeed. Whether you choose Gravis Apps inbound, outbound or our blended solution, you are equipped with a system designed to support all types of business and industry applications. Experience the power of Gravis Apps products and services FREE for 30 Days!
FAQ
Frequently Ask Questions.
You have questions and we have experts available who have the experience to answer them.
Interactive Voice Response (IVR) technology is a telephony customer self-service system by which customers can get information and perform basic functions through the phone system without the aid of a live agent. IVR’s are often used for such purposes as checking an account balance, making a payment, or resetting a pin number.
A predictive dialer is an automated telephone dialing system that enables call center agents to dramatically increase their number of live connections. Predictive dialers connect agents only to calls that are actually answered by people, freeing agents from the need to listen to unanswered calls, busy signals, disconnected lines, or answers from fax machines, answering machines and other automatic services.
The manual dialers are the most basic form of call center dialers. They require agents to dial telephone numbers manually by referring to the contact list frequently. The agents even have to wait to see if the call is answered by a live person.
Empower agents with all the tools needed to deliver a more human experience.
Gravis Apps Cloud Contact Center Software empowers your agents to focus on customers, not the technology enabling their interactions, to deliver exceptional service by connecting the touchpoints of a customer journey across time and channels.
