Gravis Apps Contact Center Software & Services
Your #1 Choice
Triple Agent Talk Time & Productivity!
Studies indicate that the Gravis Apps Predictive Dialer triples talk time, with agents talk time skyrocketing from 15 minutes per hour with manual dialing to 46 minutes per hour. GravisApps IVR enables you to cut costs by automating routine calls. This allows your agents to focus their time and energy on higher-value interactions.
Omnichannel Contact Center Solutions.
Empower agents with all the tools needed to deliver a more human experience.
Gravis Apps Cloud Contact Center Software empowers your agents to focus on customers, not the technology enabling their interactions, to deliver exceptional service by connecting the touchpoints of a customer journey across time and channels.
The Ultimate Contact Center Solution
Lower Your Costs, Pay As You Grow
Balance your need to contain costs with your need to maintain a great customer experience by leveraging the power of the Gravis Apps cloud technology for your contact center. With our managed services, we handle everything for you so you can focus on the things that matter most.
Listening to you, and answering with software
Meet our team
Our Amazing Team
We take the time to understand our customers’ requirements, tailoring deployments to specific needs and performing data collection and analytics to improve operations, optimize usage, and drive better business outcomes.
Amazing Customer Experiences
Over 100,000 customers worldwide trust Gravis Apps
Practical AI Solutions Save Time and Money While Improving Productivity
The possibilities of the impact of artificial intelligence (AI) across all industries and even our personal lives are endless. However, in the contact center you need solutions that will make an impact today. You need practical AI solutions that reduce costs while increasing productivity.